The Big Fat ABOUT US Page:
Big Fat Web Hosting is a British web hosting company based in Worthing, (near Brighton) on the south coast
of England, owned by dotcom Allsorts, a British web solutions company and retail network, founded by internet webpreneur Mikey J. (Mike Jackson - pictured left)
Big Fat Web Hosting was launched in October 2004 as a new breed of web host with a human touch...
...a far breed from the usual faceless, corporate robots.
A web host that is friendly, professional and willing to help and support their clients every step of the way!
So, go on! Sign up for low cost web hosting with unlimited support today!
Or find out how easy it is to switch your current web hosting to us
The Unlimited/Huge Webspace Scam:
DON'T be fooled by other web hosts offering "unlimited" or large amounts of webspace, as it is a SCAM!
You DON'T really get unlimited webspace or several Gigs of webspace. And even if you did and your website had several gigabytes of content, it would be suspended for using too much CPU and memory,
which would crash or slow down their servers, affecting all the other websites on the same server.
We DON'T scam customers by offering insane unlimited webspace!
We offer a 500MB plan as it will not put a strain on CPU and memory, so your website should always run fast.
The Big Fat Web Hosting Interview:
Mikey J, the owner of Big Fat Web Hosting was interviewed by webhostdir.com in January 2008.
Here's what was said:
What would you say is your company's main strength?
Support. Yes, in a nutshell...support!
Funnily enough, a proper support service is the most IGNORED service with MOST web hosts, but we like to be different.
I've lost count of the amount of customers who switched to us simply because they'd email their host and either get nothing back, an incomplete answer in a silly time scale such as a few DAYS or simply a "we can't or won't help you" reply.
Support is what customers want. Many will be website savvy and may not darken a web host's email inbox, but there are a LOT of newbies excited about starting their first websites and they WILL have questions.
Luckily, we are there to give them that service. Because, web hosting IS a service.
What makes you different from other web hosting companies?
Well, support comes to mind, but that has already been explained.
Our big difference is the fact that you will NOT find technical jargon spewed across our website.
We believe strongly in explaining things in PLAIN ENGLISH.
A glance at our Help and FAQ pages will show you what we mean.
Everything is explained in detail. I laugh when I see web hosting homepages listing their features in web host speak, which will baffle novices. Like I said, there are a ot of newbies. We are different because we are there to help them launch their first websites.
Also, unlike other hosts, we are available EVERY day, including weekends, to help by email. We can also give web design advice if needed.
How do you define Web Hosting?
A service.
The service of giving customers to tools to enable them to launch and run websites.
A 24 hour service.
Who is your target market?
Anyone who wants somewhere to host a website.
We don't only cater for businesses. We also don't only cater for newbies. Everybody is welcome. ;)
Describe what you are doing to anticipate the next year of Internet growth?
Well, in 2006 and 2007 , we thought that our customers should be able to acquire other services from us and not just web hosting.
Therefore, we launched a sister website which provided domain names, so that they wouldn't need to go elsewhere.
We also offered the service of free 0844 numbers which would give our customer's businesses a national feel. For 2008, we have just launched an Web Directory, so that our customers can add their website links to it for better search engine placement.
In a nutshell, we now provide an all-round service and have even improved our current service. We are ready and waiting for the much anticipated surge of internet customers.
Where will you be in 5 years?
We will be still giving the same helpful service that we have always managed to do. We will have grown, but we will NOT and refuse to become corporate and faceless.
Why should a web developer choose you over someone else?
I think answers 1 and 2 explain our answer.
Excellent support, a good friendly service that is always available and no technical jargon!
Describe the support services that you provide.
As stated earlier, this is our strongest point.
We mainly provide support by email. I feel this is the best way as nothing can be missed (as sometimes a customer may forget to mention something on the phone) , and everything can be answered methodically. We are available by phone, but this is not always manned.
We also offer techical support in the way of fixing website code for the customers, should their be unfortunate enough to make a mistake in their coding and break their website.
We offer support by email ANY time and , although we usually reply within the hour or even less, customers (say, in different timezones) may only be waiting a few hours at the most.
List your web hosting categories ie shared, reseller, dedicated
We only offer shared UNIX hosting.
We only offer ONE plan; a 500MB web hosting plan.
We believe in NOT baffling customers with multiple choices of hosting or webspace.
So, go on! Sign up for low cost web hosting with unlimited support today!
Or find out how easy it is to switch your current web hosting to us
Mikey J
